The consumer commission bench said SpiceJet is 'held liable not only for being deficient in service but also for adopting ...

NEW DELHI: SpiceJet on Tuesday revised the schedule of its flight SG 263, which is set to operate from Delhi’s Terminal 1D to Kolkata’s Terminal 2 on March 10, advancing the departure time to ...

With crisis widening in Middle East, most of the airlines have renewed suspension of their flight operations to and from the countries in the region. The Passenger Assistance Control Room (PACR) at ...

A global technology outage involving airline reservation platform Navitaire briefly disrupted operations of carriers including IndiGo and Akasa Air on Thursday morning, before systems were restored ...

It is not enough that an passenger buys airline ticket, he or she also needs to take out a boarding pass in order to board the flight for which tickets were bought. However while web check-in there is ...

The Ministry of Consumer Affairs has reportedly issued a warning to airlines, stating that they should not label every seat as paid during the web check-in process. This practice has been criticised ...

The decision of IndiGo, India’s largest airline, to charge passengers who check in online for seat selection, triggered a storm of protests on social media. This pushed the airline to issue a ...