Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

This issue [...] could enable an unauthenticated user to impersonate another user and perform the operations that the ...

Discover the top 10 configuration management tools for DevOps teams in 2026. This comprehensive guide reviews their features, ...

Conclusion AI contact center technology is fundamentally reshaping customer service, combining automation, virtual agents, AI agent assist, and voice bot technology. Platforms like Bright Pattern ...

ServiceNow (NYSE NOW), the AI control tower for business reinvention, today announced that Hossein Nowbar has joined the company as President and Chief Legal Officer (CLO). Russ Elmer, who has served ...

Combined strengths in agentic AI, intelligent workflows, and enterprise search deliver the world’s most advanced AI platform for work and create an AI-native front door for employee engagement ...

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the year’s most talked-about movies continues with The Secret Agent (O Agente Secreto), Neon‘s thriller from writer-director ...

The winter meetings are here, and that is supposed to mean a flurry of signings and trades that remake the landscape of Major League Baseball. As such, it would be a bummer if anyone rained on the ...

Because both companies have integrated their AI agent orchestration and governance capabilities, the joint ServiceNow-Microsoft customer can “manage and monitor intelligent agents,” said Jon Sigler, ...