When you try to integrate with an external system in ServiceNow, the topic of "authentication" always comes up. When building a Table API, Scripted REST API, or outbound REST Message, the foundation ...

In the previous article, we looked at the class hierarchy, state, and CI relationships of the central CMDB table, cmdb_ci. As a follow-up, this article covers the mechanisms that are unavoidable when ...

Kore.ai on Wednesday launched what amounts to a ground-up reinvention of its core technology: the Artemis edition of its Agent Platform, a system designed to let enterprises build, govern, and ...

Most vendors in this space are rebranding existing chatbots, RPA scripts, and linear workflow tools as agents — a pattern practitioners call agent washing. Genuine ...

At Sapphire 2026, SAP presents the Autonomous Enterprise as the future of enterprise software. The ambition is grand. But behind the glossy keynote lies a fundamental strategic choice that directly ...

GOOGLE CLOUD NEXT Google has overhauled its enterprise AI strategy in the wake of the agentic push across the biz landscape, rebranding and expanding its Vertex AI developer platform into what it now ...

In September 2025, Anthropic disclosed that a state-sponsored threat actor used an AI coding agent to execute an autonomous cyber espionage campaign against 30 global targets. The AI handled 80-90% of ...

If you’ve owned security outcomes for any length of time, the shift is clear. Counting CVEs no longer tells you whether risk is actually going down. Attack surfaces expand continuously, change faster ...

ServiceNow implementations evolve through frequent configuration changes, scoped application releases, and scheduled platform upgrades. These changes elevate regression risk across mission-critical ...

Quick Summary Looking to connect applications, data, and systems across a complex enterprise landscape? Explore the 7 best iPaaS platforms for enterprises in 2026 that enable seamless integrations, ...

Quick Summary Concerned about securing and governing complex cloud environments? Explore the top 7 Cloud Security Posture Management (CSPM) tools for CIOs in 2026 that help identify misconfigurations, ...

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...