Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

Fully remote hiring has surged into 2025 and 2026, with global companies competing for talent they may never meet in person.

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Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person answering your call isn’t the one who caused the issue—they’re the one trying ...

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HUNTINGTON, W.Va. (WSAZ) — The Amazon Customer Service Center in Huntington will close next spring. An Amazon spokesperson said “the customer service associates based out of our Huntington site are ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

EXCLUSIVE: After staging a tariff-inspired U.S.-vs.-Canada wrestling event last month, free streaming platform Zone-ify is rolling out a feature enabling viewers to play video games via their TV ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

Becoming an Accredited Customer Service Representative (ACSR) in the insurance industry can be an excellent career choice, especially for individuals who have a passion for helping people. At first ...

A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...