In 2021, global organizations spent upwards of $61 billion on leadership-development programs. That number is forecasted to balloon to nearly $180 billion over the next 10 years. Yet many leaders ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Positive mentorship experiences are central to fostering self-efficacy, success, well-being and inclusion of students, particularly women and racial and ethnic minorities. Nationwide initiatives such ...

In the QSR world, offers and rewards are so intertwined that we often talk about rewards when discussing offers. Many platforms that are intended to manage rewards programs have many features to help ...

Creating and maintaining a comprehensive training program increases the likelihood that employees have the necessary insight to identify potential attacks. A knowledgeable, well-staffed security team ...

Leaders are in a position to create programs and initiatives that could continue with the organization for 100 years, but building durable programs can be tricky. Here, seven leaders offer advice on ...

With the federal Grad PLUS program phasing out this year, blue states have launched or expanded their own graduate student loan programs. This week, Minnesota unveiled the SELF Grad Loan, following ...

Additionally: CU Presents makes/publishes programs for events in the Department of Theatre & Dance (College of Arts and Sciences) and the annual Colorado Shakespeare Festival program. In the 2024-25 ...

As the demand for real-life skills in the workforce intensifies, higher education institutions are increasingly turning to modular education to bridge the gap between academic learning and practical ...

Chemists Sean Roberts and Shawn Amorde collaborate to help prepare students for later scientific careers. Shawn Amorde sets up a separations column which is used to purify chemicals after a reaction.