We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. In addition to ...

Since his 2025 appointment, Florida Attorney General James Uthmeier has sued four platforms accusing them of violating ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

You just watched the episode of South Park when the character Randy Marsh uses ChatGPT for encouragement and advice, in front of his wife Sharon. Though you’re entertained by the comedy, you might ...

Sci-Hub, a pirate website that illegally hosts tens of millions of scientific papers, has launched an artificial intelligence–based chatbot that mines the database and answers questions based on what ...

Augustin, a German board-certified psychiatrist/psychotherapist, is a professor at the Protestant University of Applied Sciences in Bochum, Germany. A Florida father ...

Katie covers the impact of health technology on patients, clinicians, and businesses. Her stories explore the price tag of clinical AI, digital health at the FDA, and the boom in direct-to-consumer ...

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of loneliness. Quentin first downloaded a character chatbot when he was 13. He ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...