Call center nurses at the health giant said workplace surveillance tools and AI prioritize speed and cost savings over quality and safety.

Health Canada's Cannabis Tracking and Licensing System, or CTLS, is a public facing web application that enables the submission of new license applications, request for amendments and license renewals ...

Fifty years ago, Patrick Hutber, then former city editor of The Sunday Telegraph, wrote a weekly article under the headline: “Improvement means Deterioration”. Hutber’s Law stipulated that if a ...