Call center nurses at the health giant said workplace surveillance tools and AI prioritize speed and cost savings over ...
Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...
For privacy litigators and in-house counsel defending consumer class actions in California, the California Invasion of Privacy Act (CIPA) has ...
Generative AI has transformed once-specialized attacks into assembly-line operations, including account takeovers (stealing ...
Opinion
17don MSNOpinion
From Belfast to Washington, a familiar script of the ‘dangerous migrant’ has emerged
It tends to start with a violent assault. Then video documentation of the incident quickly circulates online, priming people to see not just an individual crime but a broader story about perceived ...
It shouldn’t be a disciplinary action. It should be a process. When I was in HR, I watched managers dodge conversations about accountability like they were land mines. Not because they didn’t care, ...
Kirsten Davies said her office is shifting away from its traditional role as a backend policy shop to become a ...
ActiveState explains how GitHub Actions attack chains can evade traditional CI security scanners, why passing a scan doesn't ...
Opinion
11don MSNOpinion
Four days to make victims fall in love: How global scammers use US tech to fleece people
He had four days to make each victim fall in love. And there were a lot of victims. Online, Safeer Mohammed Koorimannil, who was trafficked to a scam center in Myanmar, impersonated a 28-year-old ...
Pentagon CIO Kirsten Davies recently spoke with Nextgov/FCW about her efforts to update IT acquisition and move beyond policy ...
Defense Department CIO Kirsten Davies said her office is shifting away from its traditional role as a backend policy shop to ...
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