A puzzled Leonard Glynn of Bristol writes to a national newspaper: “I have just received an email from easyJet signed by a lady describing herself as a ‘Customer Experience Champion’. What on earth is ...

Firstly, I will explain for those unfamiliar to biking terms that ‘Bonk’ is cycling’s classic term for hitting a brick wall. My eldest son is into Mountain Biking in a ‘big’ way. Not only does he ride ...

EasyJet is restructuring its team to promote head of marketing communications and brand Ian Cairns to the new role of director of customer. Meanwhile, head of digital James Millett will take on the ...

The COVID-19 pandemic, and the subsequent national lockdowns and quarantine restrictions, have caused disruption and damage to many industries across the globe. This is particularly true for the ...

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This weekend, Londoners will be able to attend a 15-minute immersive theatre experience, which “draws on the magic of Côte d’Azur…to treat audiences to an interactive multi-sensory experience inspired ...

UNICEF’s virtual reality film about its work to eradicate polio was first show to passengers on an easyJet flight from London to Portugal. The three-dimensional film highlights the children’s ...

EasyJet is launching a new Summer Flight School, to inspire more young people to consider a career in aviation. It also aims to combat gendered stereotypes of pilot and cabin crew jobs. New research ...