You don’t have to be old school to remember what is was like before: Your cable would go out, you’d call Comcast tech support, and after a half hour of rebooting and sending signals to the cable box, ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

PHILADELPHIA – After an epic breakdown in customer service this summer, Comcast Corp. has appointed fast-rising executive Charlie Herrin to a new position with broad powers to fix Comcast’s ...