Experts tend to complete writing tasks more quickly than novices by combining or skipping steps due to years of practice and mastery. Our students often come to us as novices who are still learning ...

Most of us report putting off writing tasks, from important emails to high-stakes projects. When asked if they procrastinate, an estimated 95 percent of college students reported doing it. Moreover, ...

Co-authored by Xiaoyan Dong, Hannah Farrell, and Michael Hogan. Artificial intelligence (AI) is rapidly changing how we learn and develop knowledge and skills. With the development of AI, more and ...

From the early formation of letters to crafting an essay, writing involves perhaps more subskills than any other academic task. To write well requires combining multiple physical and mental processes ...

As the first student papers of the academic semester come rolling in, college and high-school teachers are expressing concern about ChatGPT, the artificial-intelligence interface that responds to ...

AI-assisted writing programs such as ChatGPT, Jasper, and others are all the rage in business communication. Would-be writers plug their scruffy text into a chat window and out pops a sleekly groomed ...

AI writing tools can help deliver exceptional customer service. Here's how to do it. Exceptional customer support leads to many benefits for businesses, including reduced churn rate, increased revenue ...