New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

Webex Hologram combines feature rich Webex meeting functionality with immersive 3D holograms Leverages augmented reality (AR) to close the gap between virtual and in-person collaboration Real-time, ...

TEL AVIV, Israel & STAMFORD, Conn.--(BUSINESS WIRE)--Voiceitt, a leading speech recognition technology for non-standard speech, announced today that people with speech impairments will be able to ...

The evolution of Cisco Systems Inc.’s Webex video call and collaboration platform is gathering speed as the company prepares to cater to the so-called “hybrid work era” that will see more people work ...

Cisco is the only company that can deliver a fully integrated UCaaS (Webex Suite), CCaaS (Webex Contact Center) and CPaaS (Webex Connect) portfolio for CX. Webex CX combines the power of Webex Connect ...

Webex by Cisco wanted to lead the conversation on the future of hybrid work among C-suite executives and tech influencers. They partnered with Forbes to instill a Cisco-driven thought leadership ...

Cisco Systems Inc. today debuted a slew of additions to its Webex portfolio of communications products, including artificial intelligence features designed to optimize meetings and new hardware ...

“At Webex, we focus on people and improving their collaboration experiences. This focus fuels our innovation to remove the barriers of geography, language, personality and familiarity with technology, ...

Cisco is delivering the cutting edge goods for Apple users this month. Last week the company shipped Webex for Apple TV 4K. That lets you turn your TV into a conference call display with up to 25 ...

CEO Subrah Iyar explains why he thinks WebEx is worth more than YouTube and what's ahead for Web conferencing. Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, ...

Cisco’s digital event “Hybrid Work Made Real” showcased a Webex rebrand and a new subscription offering, all focused on fostering an inclusive workplace. Over the past year, the Webex team has been ...

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset New AI-powered innovations in Webex Contact Center ...