U.S.-based Research by Vonage explores consumer sentiment around AI for customer support, highlighting perceived benefits and lingering concerns These findings demonstrate consumers have grown ...

Holmdel-based Vonage on Tuesday announced an integration of its Vonage Contact Center (VCC) and Vonage Business Communications (VBC) bringing together everything needed for communication on one ...

TMCnet columnist David Sims offers a detailed analysis of Vonage's Vonage America sales and service arm hooking up with Avaya to deploy its SIP-based telephony and contact center solutions. The deal ...

Vonage's Web site, as well as its phone-based tech support -have some endemic and major taxonomy and usability issues. Vonage, why are you making us work so hard to find the help resources we need?

LONDON--(BUSINESS WIRE)--Vonage (Nasdaq: VG), a global business cloud communications leader, today announced the seamless integration of Vonage Contact Center (VCC) and Vonage Business Communications ...

SINGAPORE--(BUSINESS WIRE)--Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by global appliances manufacturer, ...

SINGAPORE--(BUSINESS WIRE)-- Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia (NYSE: TLK), has chosen Vonage (Nasdaq: VG), a global leader in cloud ...

Amazon continues to roll the unified communications (UC) community. This week, it added call center services to its virtual offerings through Amazon Web Services (AWS). Combine with the February ...

HOLMDEL, N.J., Nov. 21, 2024 /PRNewswire/ -- Improved efficiency and personalized support experiences are driving increased consumer acceptance and satisfaction of AI in customer service interactions, ...