Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

Over the next few years, the number of organizations navigating to the cloud is expected to grow exponentially. According to Gartner, more than 70% of enterprises will use cloud platforms to ...

The mass enterprise adoption of cloud infrastructure and application services, which reverberated across Wall Street and DC last week with the awarding of the DoD JEDI contract, has changed more than ...