Debate surrounds whether leaders are a result of nature or nurture. Rather than debate, let’s look at some agreed-upon areas of leadership traits and characteristics per scholars. I’d also like to ...

Everyone’s talking about leadership traits this election cycle. Candidates and the incumbent are variously described as opportunistic, idealistic, unrealistic, narcissistic, visionary, and even mean.

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

According to former New Zealand Prime Minister Jacinda Ardern, “… leadership is not about necessarily being the loudest in the room but instead being the bridge … and trying to build a consensus from ...

In today’s highly turbulent and uncertain business environment, navigating a constant state of agile transformation is the new leadership normal. Despite articles addressing transformational ...

Marines will no longer buckle down to learn the list of the service’s leadership traits, as an “E” for empathy was added at the end of the famous phrase used to commit them to memory. The Marine Corps ...

In the context of team performance, the truth is that 1+1 rarely equals 2. A team's performance can be far more, or far less, ...