If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

Buying a smartphone is a big investment. This is especially true if you buy one that just hit the market. When you spend up to $1,000 on a smartphone, you probably want peace of mind that it will last ...

What’s happened? Samsung is testing a new retail repair service that brings quick diagnostics in-store and routes more complex repairs through nearby service centers, as the brand looks to cut down ...

Roughly one in every five smartphones sold is a Samsung. And as good as Samsung's reputation for build quality is, with that many phones manufactured and in use around the world, of course there will ...

Software updates are vital as they provide new features, fix bugs, and improve your phone's security. However, updates can occasionally fail. Your phone may freeze, restart, or malfunction. You may ...

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