Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to ...
“It is a transformational moment in the workforce," Salesforce's Chief People Officer Nathalie Scardino said.
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