From October 2024 to November 2024, Epoch helped Salesforce host 1,431 events with 113,491 registrants in total. "Employee engagement is critical to extend our culture to Salesforce employees ...

“It is a transformational moment in the workforce," Salesforce's Chief People Officer Nathalie Scardino said.

In the landscape of business operations today, companies are constantly exploring new strategies to increase staff involvement and improve efficiency levels. A key method to accomplish these ...

Salesforce is reimagining how customer service teams operate — moving from reactive support to proactive, outcome-driven engagement. At the center of this shift is AgentExchange, a new platform that ...