About two-thirds of consumers consider return policies when choosing retailers and say that return policies “at least ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores.

It's always hard to know exactly what to get the people in your life - whether it's your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it's a hit, ...

Retailers are bracing for "returnuary" as post-holiday returns are projected to exceed $800 billion nationwide this year. Major brands like Macy’s, Kohl's, and Best Buy are now charging restocking or ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

Deadlines for holiday purchase returns are fast approaching. 2 News Oklahoma's Cathy Tatom listens to and shares what you ...

NEW YORK (PIX11) – If you’re planning to return a Christmas gift this week, it might cost you more than just a subway ride to the store. More and more retailers are charging return and restocking fees ...

GREENSBORO, N.C. — "Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time like 100 days. COSTCO doesn't have a time ...

ROBINSON TOWNSHIP, Pa. — Shoppers rushed to begin making holiday gift returns on Friday. This year, the National Retail Federation says nearly three-quarters of all retailers now charge some sort of ...

Retailers want to minimize returns. That's because even when a returned item can be resold or returned to a vendor, doing either of those costs money. It takes manpower to process returns, and ...