A receptionist establishes the tone of a potential customer's or vendor's interaction with a business. Receptionists typically answer telephone calls, greet incoming visitors and provide verbal and ...

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

UK businesses think that their staff could be the weak link in the fight against cybercrime - and a new course has been launched to turn everyone from CEOs to receptionists into security whizzkids.