Educating patients on how to navigate the billing process is essential in creating a positive patient financial experience. April 23-29 is patient experience week, and HealthLeaders is helping to ...
Being a patient is already hard. At best, routine medical care can be a nuisance to schedule, usually requires time off work and comes with a copay. When it’s bad, it can be really bad: an accident or ...
BETHESDA, Md., Sept. 15, 2025 /PRNewswire/ -- Mytonomy today announced the launch of its modern Written Education Library, a major expansion to its award-winning patient education library, as well as ...
Sometimes people in the healthcare industry over think issues. It's all done with the best intentions, but a simple concept such as patient satisfaction can be made to appear as complex as ICD-10. Set ...
Incorporating diversity into channels and platforms like Emmi, Wolters Kluwer Health's patient-facing personalized education tool leveraged by providers, payers and partners, is about empowering and ...
For most patients, a diagnosis is just the beginning of an uncertain journey filled with long wait times, fragmented information and high anxiety. AI-enhanced diagnostics help by dramatically speeding ...
With the rise of consumerism in healthcare and new payment models like value-based purchasing, hospital leaders are taking a closer look at their approach to patient — or customer — experience. In the ...
Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is changing the game. Jennifer Carron, patient experience officer for BJC ...
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