You cannot buy technology and assume it will create an advantage. Competitive advantage tends to come from who is most ...

Third-party service providers and their clients face a new reality for 2021. Enterprises now have a new set of options that arise from the new digital technologies and associated operating models.

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. IT operating models are in transition with ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

While many “front-to-back systems” promise seamless integration, few are truly built as one platform. Learn how Bloomberg's ...

The Covid-19 pandemic has caused asset managers to fundamentally reevaluate how they work and interact with clients and service providers, according to BNP Paribas Securities Services. Jeffrey Zoller, ...

Innovation is as essential to social purpose as it is to business profits. But too many organizations embrace the latest fad—whether it be a contest, crowdsourcing tool, or technology platform—while ...

Solutions is pleased to announce several important appointments that further strengthen the company's global operating model, ...