As far back as I can remember, technology resellers have used the manufacturer/hardware value proposition to sell solutions to clients. Selling the installation services was always part of the package ...

If you’re working at a midsize company, you probably depend on a valued-added reseller, or VAR. If you happen to be at a small business, your VAR might just be your entire IT department. So, in some ...

D&H Distributing’s new AIM (Assess, Implement and Manage) methodology is powering more partners to make the leap from reseller to MSP (Managed Service Provider), said D&H Co-President Dan Schwab.

The growth story of the managed service provider (MSP) model is one of evolution, as the technology has changed and customer demands have increased in complexity. There are arguments from some in the ...

For decades, managed service providers (MSPs) have operated under a model that rewards reactivity instead of reliability. Customers pay per ticket, renegotiate every change in scope and often hesitate ...