In today’s hyper-connected world, your phone’s maps app predicts when it is time to head to "work,” health trackers buzz to remind you to stretch your legs, and voice-activated devices nudge you to ...
Forbes contributors publish independent expert analyses and insights. Jeff has written about travel, sports & loyalty w/ a focus on Gen Z. In today’s cluttered experience economy, brand loyalty is ...
Your browser does not support the video element. Steven Piluso, 52, has worked for many years as a marketing operations and strategy consultant. He says the initial ...