Following up on the first part of this post, we’re back with Casey Carpenter, CEO of Speak & Own It Communications, a New York City-area-based consultancy, to discuss the other side of the ...

I recently had several phone conversations with high-powered leaders - all of whom sounded like high-powered leaders. It wasn't just what they said (not a word wasted), but also how they said it. Not ...

Bristol-Myers Squibb employees were giving managers pointers on how to tell whether their introverted staffers are excited about their work.

In a world that often values extroverted traits such as boldness, sociability, and outward energy, it can be easy to overlook the strengths of introverted individuals. Beneath their reserved demeanor ...