Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. Here’s why. This all is happening either by design or by ...

Chatbots are generally used as information acquisition interfaces, such as extracting product details. V irtual assistants can assist in conducting business, like reminding you of meetings, managing ...

95 percent of consumers think chatbots benefit customer service. 57 percent of consumers like the instant service of chatbots. 47 percent of consumers would buy something using a chatbot. That’s why ...

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

The free Xiaoice chatbot became available to consumers in China in 2014. The service is available across many social networks. with 660 million users. Now it's becoming the basis for a new company ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

When Morningstar launched its AI-fueled research assistant chatbot Mo a year ago, it could comprehensively answer tens of thousands of investment-related questions in an instant, largely making it a ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

Gov. Mike Braun launched a new chatbot for the Indiana All Payer Claims Database to improve healthcare transparency for ...