Are you relying upon chatbots to distinguish your company from the competition? That’s a strategy with an expiration date. The fact of the matter is that chatbots are no longer distinctive. They just ...

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

The free Xiaoice chatbot became available to consumers in China in 2014. The service is available across many social networks. with 660 million users. Now it's becoming the basis for a new company ...

The Limbic chatbot, which screens people seeking help for mental-health problems, led to a significant increase in referrals among minority communities in England. An AI chatbot helped increase the ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

DENVER (KDVR) — If you’re looking for something to do this weekend or need help with a pesky pothole, introduce yourself to Sunny — Denver’s interactive chatbot. Think of Sunny like ChatGPT or Apple’s ...

In a study, the researchers found that chatbots that had human features -- such as a human avatar -- but lacked interactivity, disappointed people who used it. However, people responded better to a ...

When Morningstar launched its AI-fueled research assistant chatbot Mo a year ago, it could comprehensively answer tens of thousands of investment-related questions in an instant, largely making it a ...