ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
ATLANTA, Oct. 28, 2025 (GLOBE NEWSWIRE) -- AI testing and SaaS leader TestGrid today announced the launch of the first ever testing agent purpose-built for the ServiceNow ecosystem for ServiceNow ...
Acquisition will advance the development of next-generation AI agents on the ServiceNow (NOW) platform, transforming data into actionable insights across systems Customers today engage with brands ...
New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI Five9 (Nasdaq: FIVN), provider of the Intelligent ...
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the expansion of its technology partnership with ServiceNow® to include Technology Workflows. Building on its success with Customer Workflows, ...
Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, ...
A breakthrough AI-powered testing platform that brings light speed test case authoring, execution, self-healing automation, adaptive intelligence, and effortless scalability to ServiceNow modules ...
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