The popularity of Zoho Group's instant messaging app, Arattai, is waning. Last month, the app was downloaded by millions, making it a popular alternative to WhatsApp. Once a top trending app on the ...

Instant messaging (IM) can help e-commerce sites capture potential sales, but cost, service and technological hurdles must be cleared before IM can have a major impact, according to analysts. Gartner ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...