When it comes to customer satisfaction, COVID-19 raised the stakes, with consumers quickly becoming accustomed to having retailers and other service providers respond to their needs as rapidly as ...
Only 11 percent of respondents significantly agreed that increased use of IT in customer service has improved the level of service from insurance companies in the past five years, according to data ...
SAN ANTONIO--(BUSINESS WIRE)--Carenet Health, a leading provider of 24/7 and on-demand patient engagement solutions, today announced the findings of its first consumer health insurance report, that ...
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