Artificial intelligence and algorithms are a part of many businesses these days, including health insurance. It’s a conversation that’s resurfaced since the killing of UnitedHealthcare CEO Brian ...

Purchasing health insurance is usually considered as a step that one needs to take in order to avoid future costs related to ...

Cashless health claims score 86.7 on experience index, beating reimbursement claims as customers seek faster, simpler processes ...

A nationwide study on health insurance claims experience, in which nearly 2,300 people participated, shows while the system is functional the complexity of the process and the gaps across claim mode, ...

The growing use of artificial intelligence by the health insurance industry faces mounting legal challenges, with patients claiming that insurers are using the technology to wrongly deny coverage for ...

Artificial intelligence is increasingly finding its way into India's health insurance sector, with ekincare's acquisition of ...

Health insurance provides financial support during medical emergencies, but claim rejections can still occur due to avoidable ...

A Policybazaar study highlights the need for transparency and proactive communication in the health insurance claim process.

IRDAI has tightened disclosure requirements around claim decisions, requiring insurers to clearly explain the reasons for rejecting health insurance claims.

Policybazaar's latest Health Claims Experience Index reveals that while cashless claims are preferred, the overall process needs significant enhancement. Many policyholders opt for reimbursement due ...