In the business world, you often hear how important it is to be a "good communicator," but what does that actually mean? I challenge that concept entirely. Communication is not about being good or bad ...

The idea of abstraction refers to the level of detail or generality in communication. It involves moving from broad, ...

“Effective communication” is a concept that’s frequently emphasized in the corporate world, with many leaders extolling its virtues and importance. Unfortunately, however, I’ve observed that some ...

I was not a good communicator for most of my life. But we need to communicate well to influence and persuade others effectively. People told me I needed to stop mumbling and listen better. Being an ...

In the last blog, we began to talk about communication skills. Communication is one of the basic elements in resilience. Effective communication is one of the keys to building resilience and ...

Communication is the smartest investment organizations can make to improve performance, culture, and leadership.

Effective communication is an essential building block for success. From interacting with your boss to coordinating with your team, you need to know how to clearly communicate and avoid costly ...

During my coaching sessions and corporate trainings, people often tell me, “Well, I’m great one on one, but when I’m in front of a group, I struggle.” Or they ask, “Does this technique also work in ...

Part One in a Five-Part Series on Communication and Cultures of Trust In last week’s column, we talked about why building a culture of trust in your organization is more important than ever. It helps ...

I woke up Sunday morning to an email chain that took three cups of coffee to read. I lost another hour writing a response and debating whether to send it. The rest of the day is a blur of ...