Managers often use performance reviews to mold and shape employee behaviors and results. They trust that formally telling high performers what they’re doing wrong one to two times a year will lead to ...

When you’re a manager, delivering feedback can feel like walking a tightrope. Whether you’re praising an employee’s accomplishments or addressing a shortfall, how you communicate can have a big impact ...

Leda Stawnychko receives funding from the Social Sciences and Humanities Research Council (SSHRC). Mehnaz Rafi does not work for, consult, own shares in or receive funding from any company or ...

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. Ever had feedback backfire, leaving you feeling like the bad ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. It may seem obvious that you need to give employees ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

Giving performance feedback is a part of every people leader’s job. And yet, in my work with these leaders and teams, I’ve found that they often have negative mental models of what a feedback ...

My student's voice trembled as she answered my question. "How do you think you've done so far?" I'd asked her. We'd been together on the general medicine inpatient ward for two weeks—the midpoint of ...

People get defensive quickly if they feel they are being criticized. So a good approach can be to present the feedback as an issue the two of you can work together to solve. (That way the change might ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...