Elizabeth Linos is a colleague of mine at the Kennedy School who has a great record of scholarly publications in leading academic journals in public administration and also an off-the-charts interest ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Whether you’re communicating professionally or personally, understanding the difference between formal and informal letters is essential for effective writing. Letters are often a crucial part of ...