Nothing happens for equipment manufacturers until something is sold. Nothing to install, nothing to service, nothing to renew. Great hardware and equipment manufacturers have been built on great ...

Education was one of the themes you could find at the Pack Expo show this year. At one conference session this morning, the discussion centered on training of service technicians and field service ...

Although games and apps often use augmented reality, AR can also be used to improve customer experiences and reduce field service costs. ClickSoftware and Fieldbit are developing an AR headset that ...

DNAV has hired Ben Ackerman as a software and field services engineer. DNAV is a consultation firm, systems integrator and representative for Sierra Automated Systems (SAS) and other manufacturers ...

Stanley Incorporated is part of a team awarded a one-year time and materials contract extension valued at $9.5 million to continue to provide software engineering services for the U.S. Army ...

In my conversations with field service leaders, one of the most pressing issues coming up again and again is the quest to find – and attract - new talent. As a woman covering the field service space, ...

Unlike other industries, which saw field service demand drop during the height of the COVID-19 pandemic, medical device field service organizations managed to maintain pre-pandemic service levels – or ...

Baker Hughes said the 90-month deal covers spare parts, repair services, and field service engineering support for critical turbomachinery at the facility. Image by Andreyuu via iStock Energy tech ...