Salesforce is announcing a new app called Salesforce Anywhere that embeds chat capabilities directly into its customer-focused tools. The collaboration integration is a necessary step to compete with ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Rabbit is taking the clunkiness out of Internet video chat, and now it ...

Today, Web-based IM and chat room provider Meebo is releasing full-fledged APIs for its Meebo Rooms that will allow Websites to embed chat functionality in an automated fashion. Currently, Meebo Rooms ...

The ability to chat live with visitors is an incredibly useful marketing tool for site owners. Whether a site owner operates an e-commerce or consumer or business service site, live chat is ...

Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh ...

OpenAI Inc. has embedded a new Chat feature in ChatGPT, transforming the AI chatbot into a mini operating system unto itself. The new chat feature allows users to run external apps and services inside ...