As personalization becomes table stakes, a new class of products is emerging that depends not just on data inferred from ...

Relatively new to mediation? Or have you mediated a dozen cases — or more — already as an attorney? As a full-time mediator and arbitrator who is immersed in legal dispute resolution every day, I have ...

If you're part of a couple in distress, you may feel that there's no way out of your troubled relationship. Myths about the low success rates of couples therapy and counseling only make your situation ...

Much has been said about the proliferation of data and how this has led to various emerging specialisms, such as data strategy, data engineering, data management, automation and data sciences. Each ...

Chronic care management, which includes the monitoring and addressing of chronic diseases such as arthritis, diabetes, obesity and heart disease, is a challenge for any hospital or medical group.

In some call centers, you can feel the energy as soon as you walk in the door. It takes many forms: pride of workmanship, enthusiasm, a feeling of community, commitment and the willingness to make the ...