As it does each year, Microsoft's Dynamics and Power Platform teams are releasing documents outlining new features coming in the first of two waves for the year. On January 25, Microsoft published the ...

Microsoft has this week announced the introduction of an AI copilot for content creation in , a tool designed to streamline these processes and enhance customer engagement. This new feature, known as ...

In mid-July, Microsoft made available its release plans for the 2021 Wave 2 set of features coming to Dynamics 365 ERP/CRM and the Power Platform. Today, August 2, Microsoft is releasing a number of ...

Business marketing teams who want to come up with new campaigns will soon be able to use new AI features with the Microsoft Dynamics 365 Customer Insights platform, with some assistance from startup ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

With this week’s announcements at the Microsoft Ignite 2021 conference, solution providers can expect more integrations between Dynamics 365--Microsoft’s combined CRM/ERP offering--and the company’s ...