Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

It's November 1, which means, as of today, Microsoft's Dynamics 365 offering is now on customer price lists. Microsoft's Dynamics 365 is the makeover and combination of its Dynamics CRM and ERP lines.

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social ...

Microsoft announced a major update to its Dynamics 365 product line today, which correlates to the growing amount of data in the enterprise and how to collect and understand that data to produce ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Will Microsoft Dynamics exist five years from now? I don't think it ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...