According to a survey, removing disputes from the payments ecosystem has “become the number one concern for sellers, with a tertiary concern of first-party-misuse1.” As noted in an update from Verifi, ...

As economic uncertainty continues to shape consumer behavior, chargebacks are becoming the norm, rather than the exception, in eCommerce. Today, disputes are so common that processing disputes has ...

As the COVID-19 pandemic winds on into its third year, waves of new virus variants continue to “wreak havoc with supply chains,” according to an update from Verifi. Firms responsible for taking goods ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

New York Law Journal Alternative Dispute Resolution (ADR) Special Report - March 2020. Imagine you work as “in-house” counsel at an investment bank. Your principal role is to advise your clients ...

DUBLIN--(BUSINESS WIRE)--The "Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions" report has been added to ResearchAndMarkets.com's offering. This new ...

NEW YORK--(BUSINESS WIRE)--American Express Company (NYSE: AXP) and Ethoca, a leading provider of collaboration-based technology solutions for merchants and card issuers, today announced they are ...

Merchants and sellers have considered disputes as part of doing business ever since chargebacks first came into being. Chargebacks, however, are no small inconvenience, and they can cost businesses an ...

Chargebacks are becoming an increasing challenge for retailers and financial institutions as digital transactions grow in popularity. But what exactly is a chargeback? A chargeback is a process that ...

The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive customer communication to the fore. From digital receipts to high-tech AI chatbots, sellers ...

Found a billing error on your credit card statement? You have 60 days to dispute it. Here's how to do it and what to expect. Many or all of the products on this page ...

Where there is potential for a tax dispute, it is crucial to map your position early: proactively building a “defence” file can best prepare taxpayers for HMRC enquiries when they arise years later.