The hype around big data is deafening, and for valid reason. When it’s used to augment customer information, big data acts as a force multiplier, arming organizations with deep customer intelligence.

Those are a few of the findings in a recent survey of 500 U.S. professionals whose jobs either partially or entirely involve entering data from printed matter, PDFs, spreadsheets, or reports into ...

ChatGPT and similar large language models learn from the data you put in — and there are big risks in sharing sensitive business information with AI chatbots. The furor surrounding ChatGPT remains at ...