The voicebot revolution is in full force, and voice AI for customer service is taking flight. Voice has already woven itself into the fabric of our personal lives, putting pressure on enterprises to ...

AI-driven voice technology allows companies to improve customer and employee experience alike. But is it something customers want? Voice-recognition applications are nothing new, but artificial ...

Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced Pega Voice AI and Messaging AI, two new solutions that analyze live customer service ...

For more than two years, there has been a continuous need for organizations to implement and offer digital communication channels to their customers. These channels provide customer services, such as ...

A new generation of customer-service voice bots is here, spurred by advances in artificial intelligence and a flood of cash. Automated voice programs are being upgraded from old-school systems with ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...

SAN FRANCISCO--(BUSINESS WIRE)--Deepgram, the leading voice AI platform for enterprise use cases, today announced the general availability (GA) of its Voice Agent API, a single, unified voice-to-voice ...

ROCKVILLE, Md., Dec. 2, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow, the AI platform for business transformation, today announced a new ...

In today’s competitive home services market, plumbing companies face increasing demands for continuous customer support. Local Marketing Plus SEO has launched an AI Voice Assistant designed ...