SAN FRANCISCO, March 5, 2025 /PRNewswire/ -- Planful Inc., the pioneer of financial performance management cloud software, has made strategic investments designed to enhance the customer experience ...

Leaders pour their hearts and souls into building companies that solve real-world problems, but sometimes, acute focus on growth and innovation cause executives to lose sight of their original goal: ...

Inclusive customer service goes beyond good service—it treats all customers equitably, removing barriers that may hinder their access to goods, services, and facilities. This article provides insights ...

Due to the rapidly evolving business environment, organizations' survival hinges on their ability to foster a culture that embraces adaptability and continuous learning and places the customer at the ...

DOVER, Del., Oct. 29, 2024 /PRNewswire/ -- XEBO.ai, a leading provider of AI-powered Customer Experience (CX) solutions, is excited to share its insights on how artificial intelligence will shape the ...

Customer experience is the new frontier of business differentiation. Eighty-nine percent predicted that by 2016, they will separate themselves from their competition on the basis of customer ...

CHICAGO--(BUSINESS WIRE)--Belden Inc. (NYSE: BDC), a leading global supplier of network infrastructure and digitization solutions, has opened the company’s fourth Customer Innovation Center (CIC) in ...

Srinivas Sandiri, an experienced professional with over two decades in the IT industry, has led initiatives across global corporations in various domains, including Supplier Diversity, Environmental ...

BlackLine, Inc. has announced the expansion of its Bengaluru, India office, which marks a significant step in its global growth strategy and commitment to enhancing customer support. This new ...

SYDNEY--(BUSINESS WIRE)--Boomi™, the intelligent connectivity and automation leader, today announced the Asia-Pacific and Japan (APJ) winners of its 2023 Customer Innovation Awards at the Boomi World ...

Forge Technology Advisors (FORGE) has recognized the transformative potential of AI in customer service as it is integrating AI into contact centers. With expertise in both technology and financial ...

HUNTERSVILLE, N.C. — American Tire Distributors Inc. (ATD) was honored recently for its achievements and innovations in business, customer service and sustainability by two independent agencies.