Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

With these tools, brands can pinpoint areas for improvement and make data-driven decisions to enhance their products or services. Voice of Customer (VoC) tools are advanced software platforms and ...

Corporate Visions, a provider of science-backed revenue growth services, released an automated customer feedback platform, TruVoice. The new solution seeks to provide customer success teams with ...

To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform. Rather than relying solely on traditional surveys, Outreach combines ...

DTT announces the launch of a groundbreaking customer feedback tool, SCREAM. SCREAM is accessible through DTT’s enterprise portal, MyDTT, and allows restaurant operators to receive and respond to ...

At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the ...

With TruVoice™, companies can now provide customer success teams with just-in-time coaching based on customer feedback to prevent churn, strengthen relationships, and grow account revenue. RENO, Nev., ...

Frustrated marketers looking for consumer feedback on high bounce rates, abandoned shopping carts, and a host of actions that derail conversions now have a tool that integrates with Google Analytics.

TROY, Mich.--(BUSINESS WIRE)--With fewer bank customers than ever before visiting physical branches, retail banks have become increasingly adept at connecting with their customers by offering ...

Certainly, some customer service responses on social media have been subpar in recent years, but customers still rely on these services. According to the Twitter blog, some advertisers report that 80 ...