Kustomer announced on Oct. 14 a new generation of its customer experience platform that embeds artificial intelligence throughout its architecture. The company's transition from a unified CX platform ...

The combined business will serve more than 4,000 customers globally and surpass $100 million in annual revenue.

Parloa GmBH, a Berlin-based artificial intelligence customer experience automation platform startup, announced today it has ...

Toku Ltd. ('Toku' or the 'Company'), a Singapore-incorporated customer experience (CX) technology company, today commenced ...

Zoho Corporation, a global technology company, today added deeper AI and work orchestration capabilities to its CX platform, all powered by Zia, Zoho’s in-house AI engine. These AI capabilities remove ...

Innovations across communications, data, and AI unlock new levels of personalization, security, compliance, productivity, and ROI for Twilio’s more than 335,000 active customer accounts and more than ...

Mitel just unveiled its new contact center offering, Mitel CX, which Mitel calls a “GenAI-assisted CX management platform.” While Mitel has had on-prem contact center offerings for years, they were ...

NEW YORK--(BUSINESS WIRE)--Emplifi, a leading customer engagement platform, announced that TrustRadius has awarded its Social Media Marketing Platform the 2025 Buyer’s Choice Award. “For Emplifi ...

[SINGAPORE] Customer experience platform Toku’s initial public offering (IPO) was 31.9 times subscribed, the company said on Wednesday (Jan 21). The IPO drew 1,115 valid applications for its public ...

[SINGAPORE] Customer experience platform Toku made its trading debut on the Catalist board on Thursday (Jan 22). This was Singapore’s second listing of the year. The counter opened at S$0.26 before ...

Toku founder and CEO Thomas Laboulle started his career with the Belgian military where he served from 2008 to 2010 as an ...