Restaurant chain orders replacement for an elderly Lotus Notes/Domino platform, so it can keep feeding franchisees a steady diet of modern features and functions Denny’s is an American institution and ...
SOUTH SAN FRANCISCO, Calif., May 4, 2021 /CNW/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been chosen by the YMCA of the North, a nonprofit dedicated to ...
ServiceNow (NYSE:NOW) is an enterprise software and workplace management orchestration vendor based in Santa Clara, Calif. Its cloud-based enterprise service management (ESM) platform, Now, helps ...
If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows. ServiceNow’s ...
The YMCA of the North, a nonprofit with over 370,000 members, chooses Bright Pattern over Five9, Genesys, inContact, and RingCentral to power their customer experience. The YMCA of the North was able ...
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