THE HILL -- Comcast issued a quick and ardent apology in response to a recording of a frustrated customer who couldn't get a company representative to cancel his cable service. AOL employee Ryan Block ...

SEATTLE (AP) — The state of Washington announced Thursday that it is expanding a lawsuit against cable and internet provider Comcast and accusing the company of discarding recorded customer service ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. A Comcast customer service call has gone ...

DENVER – A recorded phone call to a Comcast customer service representative is sparking a national conversation about customer service. 9NEWS spoke to a consumer expert about how to really get what ...