But customers will (temporarily) be allowed to downgrade firmware anyway But customers will (temporarily) be allowed to downgrade firmware anyway is a former senior reviewer who worked at The Verge ...

After Bose released updated firmware for its QC35 II headphones last year, users complained on the company’s forums that the headphone’s active noise cancellation had gotten a worse. Now, the number ...

What do you do when hundreds of your customers are willing to swear on the Bible that your firmware update royally messed up their favorite feature, even though your own tests prove otherwise? If ...

Bose is shutting down the framework that powers SoundTouch smart speakers. But in a consumer-friendly move, it's open ...

Following public backlash, Bose has extended support for its SoundTouch products and made changes that will let owners ...

Posts from this topic will be added to your daily email digest and your homepage feed. QC35II owners in Massachusetts and bordering states can request a visit QC35II owners in Massachusetts and ...

Bose has been forced to defend itself against accusations that the company intentionally hamstrung its own products in a covert attempt to bolster new headphone sales. The saga began with the release ...

If you own the Bose QuietComfort 45 headphones, then you are in for a treat. Because the company is rolling out a new firmware for the Bose QuietComfort 45 headphones that brings a customizable ...

Some users are complaining that the noise canceling is diminished after updating their headphones' firmware -- but CNET can't reproduce the problem. Executive Editor David Carnoy has been a leading ...

Bose released the Application Programming Interface (API) documentation for its SoundTouch speakers today, putting a silver ...

Bose is open-sourcing the API documentation for its SoundTouch smart speakers. When a company decides to retire a product ...