I still remember the day my dad brought home a small card with holes in it. He said to me, a sixth grader at the time, “This is a punch card, and it holds a program that can do a month’s work of 15 ...

An AI agent is a piece of software designed to automate work that would have normally been done by a subject-expert human. Nowhere are these AI agents more applicable than in the back office, a domain ...

Forward-thinking firms are reimagining the back office. By centralizing support functions, adopting technology, and making data-driven decisions, they are creating scalable, flexible, and resilient ...