Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

If you're looking for a job that you can do from the comfort of your own home, there are plenty of opportunities in customer service — one of the fastest growing and largest career fields in today's ...

The following is a list of legit companies that hire people to do work from home involving the use of a phone (customer service, tech support, etc.) broken down by type. Most phone jobs fall into ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

Whether you have experience or are just getting started, here are remote jobs that are ideal for parents.

In this episode, J.D. Power’s Michael Vermillion, Mark Miller, and Scott Killingsworth discuss issues and trends related to the shift to Work-at-Home for customer service operations. Topics discussed ...

Many customer service operations have had to go from centralized to distributed operations — but relying on people working from home brings specific challenges. Many customer service operations had to ...